At Fast Voyager International, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we offer a hassle-free return policy to make your experience as smooth as possible.
Return Period:
You have 14 days from the date of purchase to initiate a return.
Eligibility:
To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.
Refund/Exchange:
You may choose between a full refund or an exchange for another item of equal value. Refunds will be issued to the original payment method.
Return Process:
To initiate a return, please contact our customer service at customer service email/phone number to obtain a return authorization. Pack the item securely and include the original invoice. Ship the package to the address provided by our customer service team.
Return Shipping:
Customers are responsible for return shipping costs, unless the return is due to a defect or an error on our part.
Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund.
Thank you for choosing Fast Voyager International. We appreciate your business and are committed to ensuring your satisfaction. If you have any questions, please don’t hesitate to contact our customer service team.