Exchange Policy

Exchange Policy:

At Fast Voyager International, we want you to be completely satisfied with your purchase. If for any reason you need to exchange an item, we’re here to help. Please review our exchange policy below:

Eligibility for Exchange:

We accept exchanges on unworn, unwashed, and undamaged items with original tags attached.
Items must be returned within 3 days of the delivery date to be eligible for exchange.
Personalized or customized items are not eligible for exchange unless they arrived damaged or defective.

How to Initiate an Exchange:

Contact our customer service team at info@fastvoyager.com to request an exchange authorization.
Provide your order number and details about the item you wish to exchange.
Our customer service team will provide you with instructions on how to return the item.

Return Shipping:

Customers are responsible for the cost of return shipping for exchanges.
We recommend using a trackable shipping method and retaining proof of postage for your records.

Exchange Process:

Once we receive your returned item, our team will inspect it to ensure it meets our exchange eligibility criteria.
Upon approval, we will process your exchange and ship the new item to you promptly.
If the item you requested for exchange is unavailable, we will issue you a store credit or refund according to our refund policy.

Exceptions:

We do not accept exchanges on sale items, clearance items, or items marked as final sale.
Exchanges for international orders may be subject to additional shipping fees and customs duties.

Contact Us:

If you have any questions or concerns about our exchange policy, please don’t hesitate to contact our customer service team at info@fastvoyager.com.
Thank you for choosing Fast Voyager International. We appreciate your business!
Make sure to adjust the details and contact information to match your business’s exchange policy.